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Mayur Chaudhary is an esteemed leader in the world of design, renowned for his passion and expertise in leading exceptional design teams. With over two decades of experience, Mayur has dedicated his career to crafting delightful, simple, and engaging user experiences that transcend multiple platforms and hardware form factors. His profound commitment to mentoring, inspiring, and fostering design culture has earned him accolades across various organizations like OLX, Myntra, NCR Corporation, Accenture, Magicbricks, Cisco, and other organisations.

In his current role as "Global Head, UxDesign & Research", Mayur is on a journey to humanise, transform & revolutionise the multi-trillion dollar auto industry at OLX Autos, an innovation leader for second-hand car trade in 10 countries across Asia, Europe and the Americas.

Mayur is the Founder & Advisor of “RethinkingUX” - India’s largest Design Community of UX Designers, Researchers & Product Managers. Over the weekend, he spends time leading multiple initiatives and gives his share of contribution back to the community.

You can reach out to him on LinkedIn or subscribe to his weekly Newsletter.

🎖️ Business Strategies Behind Global Market Leaders

Product professionals should prioritize user-centric design, delivering quality products, establishing unique value propositions, and optimizing pricing strategies. Embracing data-informed decision-making, customer research, and personalized marketing can drive customer satisfaction and business growth.

Key factors driving global leaders' success are:

Costco Wholesale: Store design, treasure hunt strategy, low prices, and limited product selection.

👉 Consumer problem: There is a need for affordable and high-quality products. 📈 $235.442B revenue (12 months ending May 31, 2023)

Check out my post below to read more about strategies utilized by Starbucks, IKEA, Crocs, Sephora, and Chick-fil-A Restaurants. 👨‍💻 Read more on LinkedIn


★ We do not learn from experience. We learn from reflecting on experience.

On my recent visit to one of the corners of the world, I was intrigued by the design of a staircase. I loved its brilliant and innovative design, which was not only accessible but also aesthetically pleasing.

Accessible design is essential for creating inclusive products that everyone can use, regardless of their abilities. A few eyeopener statistics:

👉 In a survey of people with disabilities, 71% reported leaving a website that was not accessible (WebAIM).

👉 By 2025, the global market for assistive technologies is expected to reach $26 billion (Grand View Research).

👨‍💻 Read more on LinkedIn


★ Why we need to break free from our obsession…

Progress usually begins where certainty ends. Our obsession with certainty distorts our vision to “unknown knowns”. We need to break free from our obsession with certainty and harness the power of uncertainty.

The core of digital product design is to explore beyond the unthinkable, the key is to learn and take inspiration from other industries & leaders. Instead of regarding the status quo as absolute, we should question them until we are left with the fundamental principles.

Here are a few tips to go beyond what we assume we know are the only truth and kill your personal bias:

★ Park the most obvious solutions, look out for exclusive and unique ideas. - We do this all the time at Myntra Design Tea


★ Set out to prove yourself wrong rather than confirm what you believe to be true. Good for all professionals.

👨‍💻 Read more on LinkedIn


🙏 Thank you for your contribution and big heart.

Rethinkers and LinkedIn friends are an essential part of @RethinkingUX journey. Looking forward to nurturing community, curating useful content and connecting billions of great minds across the globe.

Our takeaways from 2021:

★ The key to success is 𝗟𝗘𝗦𝗦 worry about failure.

★ One of the best lessons in life is learning how to be 𝗖𝗔𝗟𝗠 in odd situations.

★ We have a choice not to prove but to 𝗜𝗠𝗣𝗥𝗢𝗩𝗘.

★ If you want to be 𝗧𝗥𝗨𝗦𝗧𝗘𝗗, be trustworthy.

★ We aren't always right, be ready to 𝗔𝗗𝗔𝗣𝗧 and adopt.

Stay tuned for more thoughtful initiatives and quality content from across the globe.

🚀 To join the RethinkingUX Slack channel. Follow RethinkingUX Slack direct link:

Mayur Chaudhary on LinkedIn: #Rethinkers #community #communitybuilding

👨‍💻 Types of Empathy

Empathy - getting into consumer shoe but hold on there is more to it. Empathy means challenging your preconceived ideas and setting aside your sense of what you think is true in order to learn what actually is true.

We talk about empathy loosely and most commonly as a single attribute but there are four distinct kinds of empathy, each important for all involved #stakeholders and your #leadership effectiveness.

★ Cognitive empathy - the ability to understand another person's perspective. ★ Emotional empathy - the ability to feel what someone else feels. ★ Compassionate Empathy - feeling someone’s pain, and taking action to help. ★ Empathic concern - the ability to sense what another person needs from you.

Deep empathy for people makes our observations powerful sources of inspiration.

👨‍💻 Influence and Persuasion

🌞 Wishing you all good health, happiness and be committed to excellence throughout 2021. Happy New Year!

Leadership is an art, leaders are an artist. To become one is to do with more doing than explaining. What's important is to create a bond early on which helps build trust with your colleague, teams and with your consumers.

A handy six fundamental principles of persuasion helps us understand the ways people evaluate information & form decision.

  1. Principle of liking: People like those who like them. Uncover real similarities and offer genuine praise.